My totals don’t match my old logbook or company report — how can I find out why?

If your totals look different from your previous logbook or company report, don’t worry — this usually comes down to incomplete or inconsistent records. Here are some ways to investigate:

1) Check for incomplete logs

  • Go to the Logbook tab.

  • Open the filter tool and select “Show incomplete logs only.”

  • Incomplete logs appear as gray cards and are not counted in your totals.

More about it here: Why is my flight record shown in gray?


2) Cross-check with your Dashboard


3) Use the Export Logbook for deeper analysis

  • Go to the More tab and choose Export Logbook.

  • Set a period range and/or select specific aircraft types.

  • On the summary screen, review the totals for your selection.

  • Click Export to create a PDF and compare it against your other records to spot where the discrepancy comes from.


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