Signing in & Account Access
Signing in
Section titled “Signing in”Wader supports these sign in methods:
- Email and password
- Apple (on iPhone and iPad)
In the app, tap Sign in at the top left of any tab. Then either:
- tap Continue with Apple, Continue with Google or Continue with Facebook, or
- type your email and tap Continue. Wader checks whether the email already has an account and shows Sign in or Create account. If your account signs in with Google, Apple or Facebook, Wader tells you which one to use.
The button for the way you signed in last on this phone is marked Last used.
On the web at logbook.waderaviation.com, the first screen asks Have the Wader app? Choose Yes, I have the Wader app and sign in with the same method you use in the app. On the web, Forgot password? is on the sign in screen. See Wader on the Web.
Creating an account with an email
Section titled “Creating an account with an email”When you create an account with an email and password, Wader checks the address. If it looks mistyped, it asks Did you mean name@gmail.com? An address on a domain that cannot receive email is refused. Signing in with Google or Apple is not affected. The app shows a general Enter a valid email message for these cases for now.
If your address is genuine but unusual and Wader will not accept it, contact support from More › Support Hub and we will help. If you signed up with a wrong email address, support can correct it for you.
Signing out
Section titled “Signing out”Open your Dashboard (tap your photo at the top left of any tab), tap Menu at the top right and choose Sign Out.
Forgot your password
Section titled “Forgot your password”- In the app, tap Sign in.
- Type your email and tap Continue.
- Tap Forgot password?, then Send reset link.
- Check your inbox for the reset email. The link works for 30 minutes.
- Follow the link to set a new password.
If you are signed in, you can also send yourself a reset link from More › Profile & Account › Reset password.
Apple sign in on Android
Section titled “Apple sign in on Android”Sign in with Apple is not available on Android. If your account signs in with Apple and you are on an Android phone, type your email on the sign in screen and tap Continue, then tap Set a password. We email you a link, and after that your email and your new password work on any phone.
Account recovery
Section titled “Account recovery”Before contacting support, try the following:
1. Try all your email addresses
Section titled “1. Try all your email addresses”You may be using the wrong one. For example:
- You are trying your Gmail, but you created the account with your Hotmail or Outlook address
- You signed up with your work email, not your personal one
Type each email you might have used on the sign in screen and tap Continue: Wader tells you whether it has an account and how it signs in.
2. Use the way Wader shows
Section titled “2. Use the way Wader shows”If Wader says your email signs in with Google, Apple or Facebook, use that button. If it asks for a password, use your password or tap Forgot password?.
3. Still cannot find your account?
Section titled “3. Still cannot find your account?”This tool helps you find the right email and sign in method:
👉 Find your account:
https://logbook.waderaviation.com/find-account
Duplicate accounts
Section titled “Duplicate accounts”If your flights are already split between two accounts:
👉 Contact support from More › Support Hub and ask for an account merge.
Include in your request:
Section titled “Include in your request:”- The emails you used, if you know them
- Which account you want to keep
After the merge
Section titled “After the merge”We keep the account that has your logbook, move your PRO and sign in methods onto it and close the other account. Afterwards:
- Sign out and sign in again on every device.
- If you sign in with email and password, tap Forgot password once and set a new password.
- If PRO is missing on your phone, tap Restore purchases in the subscription screen.