comments-questionThe Why's and How's

Quick answers to the most frequently asked questions.

Use search at the top to find what you need, or expand the sections below.

Logbook & Flights

chevron-rightWhy are some flights shown in gray?hashtag

Gray flights are incomplete — they're missing one or more required fields. Gray flights are not counted in your totals or exported until completed.

Flight Validation explains which fields are required and how to fix incomplete flights.

chevron-rightWhy are some flights missing from my totals?hashtag

Same cause as gray flights — incomplete entries are excluded from totals.

→ See Understanding Your Totals for a full explanation.

chevron-rightHow can I edit multiple flights at once?hashtag

Batch editing is not available for individual users. PRO subscribers can request assistance from the Wader team via the in-app Support Hub.

chevron-rightA deleted aircraft still appears in the Fleet tabhashtag

Pull down to refresh on the Totals tab — this clears the cached fleet data and the old aircraft will disappear.

chevron-rightI made changes in Edit Times but they were losthashtag

Edit Times only works on flights that have already been saved. Save the flight first, then use Edit Times to adjust the values.

chevron-rightI can't find my aircraft typehashtag

Search by ICAO code (e.g., B738, A320). If your aircraft isn't in the database, report it via the in-app Support Hub (More → Support Hub) and the team will add it.

chevron-rightI can't find an airporthashtag

Search by ICAO code, IATA code, or city name. If the airport is missing, report it via the in-app Support Hub.

chevron-rightI found outdated airport or runway datahashtag

Report it via the in-app Support Hub (More → Support Hub) with the airport name and the correct information.

chevron-rightWhy is my flight search not working correctly?hashtag

Avoid special characters in search queries — use standard Latin characters for best results.


Logbook Export

chevron-rightWhy are some flights missing from my exported PDF?hashtag

Check for incomplete (gray) flights — they're excluded from exports. Also verify the date range and aircraft filters in the export settings.

Understanding Your Totals

chevron-rightWhy is my remarks text cut off in the PDF?hashtag

Long remarks may be cropped in the PDF layout. Keep remarks concise and prioritize the most important information.

chevron-rightWhy do my export totals differ from the Dashboard?hashtag

→ See Understanding Your Totals for a full explanation of all possible causes.


Account & Access

chevron-rightI can't log in to my accounthashtag

The most common cause is using a different login method than you used when signing up.

→ See Signing In & Out for full troubleshooting steps, including account recovery.

chevron-rightMy data looks different on another devicehashtag

Force a sync on both devices by tapping the sync button or pulling to refresh.

→ See Devices & Sync for full steps.

chevron-right"Downloading Flights" keeps loopinghashtag

→ See Devices & Sync — this section covers the looping issue with step-by-step fixes.


App Settings

chevron-rightHow can I switch to light mode?hashtag

Light mode is not currently available. Wader uses dark mode only — light mode is planned for a future release.

chevron-rightHow can I use local time instead of UTC?hashtag

Local time display is not currently supported. All times in Wader are in UTC. This is a planned feature.

chevron-rightWhere can I find the Terms of Use?hashtag
chevron-rightWhere can I find the Privacy Policy?hashtag

Night Time & Calculations

chevron-rightHow is night time calculated?hashtag

→ See Night Time Calculation for a full explanation.

chevron-rightHow do I set cross-country time correctly?hashtag

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